Disable two-factor authentication using backup codes Open our interactive guide in a separate browser tab. Was this article helpful? Not really Yes, thanks! This is where TeamViewer helps businesses quickly set up secure Remote Operations using our end-to-end encryption and state-of-the-art authentication. I have lost access to the OTP code needed to log into my TeamViewer account. How can I reset two-factor authentication to log back into my account? FIREFOX CITRIX ICA PLUGIN DOWNLOAD
You can download an updated version of the desktop application here. Reference your authenticator app and enter it now. While that secures your TeamViewer account in general, however, we still need to do a little work in the actual TeamViewer application itself. We want to emphasize something we highlighted at the beginning of the tutorial: the settings and options you select are highly dependent on how you use TeamViewer.
We would encourage you to secure the highest number of settings you can without reducing the utility of TeamViewer to the point that it is more of a hindrance than a help. There are two big settings you want to configure here. If this is your personal computer that only you want access to, then you want to assign the computer to your account.
If this computer belongs to the person you frequently help, then you want to assign their computer to your account. If your account has a strong password and two-factor authentication enabled, this means that instead of weak default random password the TeamViewer client creates each session, anyone attempting to access the remote computer will need your login, your strong password, and access to your authenticator.
Here you have some choices to make regarding password access and Windows access. Some people prefer to manually set a very strong password for their machine rather than rely on the randomly generated ones that TeamViewer uses by default. Again, you need to balance security concerns against ease of use. If you enable this setting, TeamViewer will accept the login credentials that are valid on the computer as a valid access code for the application.
Finally, you definitely want to set a whitelist for the computer. By default you are the only person in your contact list. You can do so by closing the options menu here, returning to the main TeamViewer window, and clicking on the little double arrow icon next to their name at the bottom right corner of the screen this expands the Computers and Contacts list.
The advanced settings menu, however, offers really granular control over aspects of the TeamViewer experience that allow you to both protect your own computers and the computers the the people you help from both outside tampering as well as user error. Failure to read documentation is the path to sorrow. How you configure these settings is highly dependent on your needs, and the settings we have in the above screenshot are simply to show the different states the entries can be in.
As we mentioned in the introduction of the tutorial, there has been a rash of computers compromised via TeamViewer. Here are some alternative applications you might consider:. As always, weigh your options carefully and apply the same principles we talked about regarding TeamViewer—leave the tool off when not in use, use strong passwords, etc. Your data and security and the data and security of the people you help with TeamViewer is worth it.
Tags: ilicomm , itsupport , lockdown , remoteaccess , teamviewer. You must be logged in to post a comment. Leave a Reply Click here to cancel reply. Latest Blog 5 Types of Phishing Attacks and how to spot them. Sorted by: Reset to default.
Highest score default Date modified newest first Date created oldest first. Improve this answer. Maurice Gilden Maurice Gilden 1 1 silver badge 2 2 bronze badges. It seems also that settings of earlier versions propagate on later versions I had a password under Version8 which affected the behaviour of my version It is called two factor authentication. There are two possible ways to deactivate two factor authentication. Deactivate two factor authentication in your user profile settings: Login with your TeamViewer account at login.
Dave Dave I tried that but Two factor authentication has "Activate" next to it. Try to activate it, then deactive it parsley72? Do you have different versions installed? This is not related in any way to 2-factor authentication - totally different issue. David Baker David Baker 1. Sign up or log in Sign up using Google. Sign up using Facebook.
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No longer a foreign concept, remote access has gained traction with businesses to facilitate convenient off-site support and virtual meetings, especially during these recent pandemic times.
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